At Okland, your satisfaction is our priority. We stand behind the quality of our products and aim to provide the best experience possible.
Returns
We accept returns only for defective or damaged products.
- To be eligible for a return, please contact us within 7 days of receiving your order.
- The item must be in its original packaging and in the same condition as received.
- Once your return is approved, we will guide you through the process to send the product back to us.
- Refunds (if applicable) will be issued after inspection and confirmation of the defect.
Exchanges
We are happy to offer product exchanges for:
- Defective items.
- Wrong items received.
- Exchanges to a different product (subject to availability and price difference, if any).
To request an exchange, please contact our support team through our Facebook page, Instagram, or website contact form.
Important Notes
Products are eligible for exchange only within the valid warranty period. After the warranty expires, exchanges will not be accepted.
Customers are responsible for shipping costs associated with returning or exchanging items unless the product was defective or sent incorrectly.
Need Help?
If you have any questions about your order, return, or exchange, please contact us at:
📩 info@okland.odoo.com
📱 Or message us directly through our social media pages.